Frequently Asked Questions

What can I expect if submit your quiz?


Once you submit our quiz, our style experts will use your answers to prepare a bespoke shortlist of gifts, exclusively tailored to your loved one. You can then choose your favourite (or favourites!) and simply follow the links to buy.




Who will curate my list?


Our style experts include some of the country’s best luxury fashion personnel. They are passionate about sharing the most personalised gift edit with you and happy to follow up via chat or email.




Is there any obligation to buy?


No. Nine & Seven helps you to find and buy the gifts you love, saving you time and effort. There are no hidden charges, nor an obligation to buy.




What can I do if I’m not sure what to choose?


Not a problem - just call or WhatsApp the styling team on +447435807350 or email us at hello@nineandseven.co.uk - we’d be delighted to help.




Do you have inventory?


No, we don’t. We recommend items offered by specialist hand-picked brands and prestigious merchants, ensuring that your curation is carried out specifically with your loved one in mind.




How much does the service cost?


For you? Nothing. When you shop using the links attached to your hand-picked gift edit, our cost is covered by our partners and does not affect the price.




What happens if she doesn’t like the gift/s I chose?


Not a problem. We only recommend items from specialist merchants who offer the ability to return unwanted goods. The terms and conditions may vary between merchants, so please contact the particular customer service team with your enquiry.